Calling all ServiceNow System Administrators, UK (Remote)
We're on the lookout for talented ServiceNow System Administrators to join our ever-growing talent pool. If you're passionate about managing and maintaining the ServiceNow platform, we want to hear from you!
What You'll Bring to the Table:
- Tech Savvy: You have a strong understanding of the ServiceNow platform, including modules, workflows, and scripting languages like JavaScript and GlideScript.
- Problem Solver: You can diagnose and resolve issues efficiently to keep the system running smoothly.
- Great Communicator: You can explain technical issues and solutions clearly to non-technical users and collaborate with IT and business teams.
- Organised: You manage IT assets, schedules, and projects to ensure smooth operations.
- Analytical: You analyse system performance and identify potential improvements or threats.
What You'll Do:
- Configure & Manage Systems: Set up and maintain hardware and software systems necessary for business operations.
- Manage User Access: Establish and manage user accounts, ensuring authorized access while maintaining security protocols.
- Automate Processes: Identify areas for improvement and develop automated solutions to enhance efficiency.
- Ensure Security & Backups: Perform daily security backups and restores to ensure data integrity and availability.
- Monitor & Troubleshoot: Continuously monitor system performance and address potential issues before they escalate.
- Document & Report: Create and maintain logs of system performance and issues, providing valuable data for troubleshooting and future planning.
Your Experience:
- Hands-On ServiceNow Experience: At least six months of practical experience working with the ServiceNow platform, including configuration, customization, and administration.
- IT Help Desk Experience: Experience with IT Help Desk policies and workflows, beneficial for managing incidents and service requests.
- Project Management: Experience in managing IT projects, including planning, execution, and monitoring.
- User Support & Training: Experience in providing user support and training, helping end-users effectively utilize the ServiceNow platform.
Certifications That Impress:
- Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS)
- Certified Application Developer (CAD)
- ITIL Foundation
If this sounds like you, we'd love to have you in our talent pool! Join us and be part of a community that's shaping the future of ServiceNow solutions. 🚀