Head of AI & Automation
Our client, a leading player in global banking with a strong presence in EMEA, is seeking a confident and experienced Head of AI & Automation to lead their strategic initiatives across the organisation. Based in London’s City & West End, this pivotal role involves driving enterprise-wide transformation by identifying and delivering innovative AI and automation solutions that enhance operational efficiency, improve customer experience, and sustain competitive advantage. You will collaborate closely with cross-functional teams, manage complex stakeholder environments, and oversee programme governance to ensure successful implementation. The ideal candidate brings a proven track record in delivering AI-enabled transformation within financial services, along with a deep understanding of banking operations, regulatory landscapes, and emerging AI technologies. Your leadership will be instrumental in building AI literacy across the organisation and fostering a culture of innovation and continuous improvement.
- Proven experience in delivering AI-enabled transformation programmes within financial services
- Strong understanding of banking operations, customer delivery models, and regulatory requirements
- Knowledge of AI and emerging technologies such as machine learning, NLP, automation, Gen-AI, and Agentic AI (no coding required)
- Extensive programme and change management experience, managing multiple workstreams simultaneously
- Exceptional stakeholder management skills, with the ability to influence senior leadership
- Strategic thinker with pragmatic delivery approach and excellent communication and leadership skills
This role offers a compelling remuneration package between £125,000 and £175,000, complemented by a suite of employee benefits including hybrid working arrangements, competitive leave, private medical insurance, mental health support, and extensive learning and development opportunities. Joining this organisation not only promises a significant career step but also an opportunity to shape innovative financial services solutions while enjoying a diverse, inclusive, and supportive workplace. If you are ambitious, proactive, and ready to drive meaningful change, we invite you to apply today!